All trial passes are valid for 1 month only, with no extensions or refunds offered.
All other class passes have an expiry of one year.
There are no refunds, extensions or transfers offered.
Any purchased group classes that are booked and then cancelled with 8 hours' or more notice will be returned to your Pilates Centre account (not your bank account) to be booked at another time convenient to you. 24 hours' notice is needed to cancel private lessons free of charge.
Gift vouchers have no expiry date.
(This cancellation policy was updated 18th of June 2020. Any purchases prior to this will have the previous policy that applied at the time of purchase.)